Active Health Medical Center provides in-home primary and urgent care so you can be seen where you’re most comfortable—at home
Our Lutz Office
Active Health Medical Center maintains an administrative and clinical operations office in Lutz, Florida.
This location supports scheduling, clinical oversight, laboratory coordination, and provider operations.
At this time, the Lutz office is not accepting in-office appointments. This is intentional as we reach our patient load and expanding outward.
Our current patient demand is overwhelmingly for in-home and virtual care, and our resources are
dedicated to meeting patients where they are most comfortable and where they experience the least disruption to their day.
As the practice continues to grow, we will reassess the availability of limited in-office appointments.
Until then, all new patient visits are offered as mobile or virtual services, allowing us to provide timely,
accessible, convenient care
without long waits or crowded lobbies.
WHO WE ARE
Thoughtful medical care, delivered differently.
Active Health Medical Center was created for patients who value their time, privacy, and comfort—but still want high-quality, traditional medical care.
Our clinicians are experienced, board-certified providers who follow evidence-based guidelines and partner with you to manage urgent needs and ongoing health concerns. We focus on clear communication, practical treatment plans, and respectful, relationship-based care.
We are not a luxury concierge service.
We are a mobile medical clinic designed to make quality care more accessible and convenient, especially for patients who:
Prefer not to leave home when ill
Have limited transportation
Have demanding work or family schedules
Simply value avoiding waiting rooms and crowded offices
How it works
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How a home visit with Active Health works
Step 1 – Reach out
Contact our office through our website or main phone/text line. A team member will review your needs and service area and help determine the best type of visit (urgent, primary care, or follow-up).
Step 2 – Simple intake
We’ll send you secure forms to complete electronically before your visit. This allows your clinician to review your history, medications, and concerns in advance.
Step 3 – In-home visit
At your scheduled time, a licensed clinician arrives at your home, conducts a thorough assessment, discusses your concerns, and develops a plan of care. When appropriate, labs, testing, and prescriptions are coordinated during or shortly after the visit.
Step 4 – Follow-up & coordination
Results, treatment updates, and follow-up plans are communicated through our office. All calls and messages go through our central line so providers can stay focused on clinical care and documentation.
Please note: For privacy and safety reasons, personal provider phone numbers are not given out. All communication is coordinated through our main office contact.
Our Lutz office
Active Health Medical Center maintains an administrative and clinical operations office in Lutz, Florida. This location supports scheduling, clinical coordination, and provider operations.
At this time, the Lutz office is not accepting new in-office patients.
All new patient appointments are offered as in-home mobile visits or virtual visits, depending on your needs and location.
This allows us to focus our resources on what patients are asking for most: safe, convenient care delivered where they are.Who we serve
Who is mobile care a good fit for?
Our mobile services are designed for patients who:
Prefer to avoid waiting rooms and urgent care lines
Work from home or have demanding schedules
Have young children, older family members, or caregiving responsibilities
Have mobility, transportation, or health limitations
Value a calm, unhurried visit in their own space
We care for patients from 6 months and up, and work with individuals, couples, and families who want a more convenient way to access traditional medical care.
Insurance and payment information
Active Health Medical Center currently operates as a mobile, out-of-network medical service. This model allows us to spend more time with each patient and reduce many of the delays and restrictions associated with traditional insurance-based care.
At this time, Medicare and Medicaid are unfortunately not approved for our services due to regulatory and contractual limitations.
We are happy to provide a summary of your visit that you may submit to your commercial insurance plan, if applicable, for possible out-of-network reimbursement, depending on your policy.
Our mission
Our mission is to bring reliable, evidence-based medical care back to a more personal level—by meeting patients where they are.
We believe that:
Your time has value.
You deserve to be heard without feeling rushed.
Good medicine combines science, clinical experience, and empathy.
Many visits simply don’t require a crowded lobby or long drive.
By offering mobile and virtual care, Active Health Medical Center helps reduce barriers to being seen—while still upholding high clinical standards and professional boundaries.
Ready to see if we serve your area?
If you’re interested in mobile visits in your neighborhood, we’d love to hear from you.
Use our Contact Us page to:
Request a home visit
Ask if your area is currently covered
Join a “coming soon” interest list for expanding service areas
Our team will respond through our main office line to answer questions, review your needs, and guide you through next steps.
Note: For safety and privacy, personal provider phone numbers are not shared. All scheduling, questions, and follow-up are coordinated through our main office.
We Are Super Proud Of Our
Client Testimonials
I highly recommend this Doctors they are very professional and personal care is important to them and the #1 reason I have been coming for many years I highly recommend Active Health Medical Center and the doctors and the staff are wonderful it's a family.
The doctors and nurse practitioners are exactly what a doctor should be, compassionate, kind, thorough, a great listener, and makes you feel like a person and not a number that needs to be moved through the system. I cannot say enough good things about them!
Excellent excellent excellent that's all I can say. very caring love seeing her
The Provider is awesome and amazing and she listens to your concerns and is always attentive to everything you’re telling her. She is great and i personally recommend her for anything
The provider is wonderful, very caring and listens to you. Had two visit with her and will continue to see her. Her staff is great too, very attentive and nice. If only all doctors were like this.
The practitioner is fantastic! She took the time to evaluate my wants and needs and explained what I could realistically expect and the timeline for those results. I found Dr. Kay to be professional, prompt and amazingly knowledgeable. It is obvious that she cares about me as not just a patient, but as an individual and truly wants what is in my best interests while helping me obtain the results I seek. I would not hesitate to recommend Dr. Kay to anyone and in fact I already have recommended her. In a time when it seems others have the goal to push as many people through per hour as they can, Dr. Kay's goal is to understand her patient's wants and educates them so they have a realistic expectation and understanding of the treatment they are undertaking. I am very happy I was referred to Dr. Kay and so far I am seeing the changes I was hoping for.